Frequently Asked Questions
What are your business hours?
Our Jem Furniture Liquidators warehouse is open to the public, Monday - Friday from 10AM-7PM, Saturday from 10AM-6PM, and Sunday from 12PM-5PM. We're so excited to see you in our store!
How do I contact customer support?
You can contact us at (909) 923-7474 or email us at [email protected]. We'd love to help!
We do not remove old furniture from your home during your delivery.
However, per California's Mattress Recycling Council (MRC), we can remove an old mattress and/or foundation with the purchase of a new mattress and/or foundation. It's one removal of equal or lesser size per item purchased.
For the safety of our drivers, the mattress and/or foundation must be completely wrapped in plastic and sanitary.
This program is a joint effort to help reduce CA's carbon footprint and unnecessary waste!
It's also a great idea to contact your local city and see if they offer alternatives to furniture removal. Donations to people in need are also a great cause that you can support. :)